Support & Updates Policy

Licensing

OMFramework licenses are valid for 1 website (single store or multi-store) and 1 OpenCart installation. There is no time limit to the validity of your license, i.e. you can use the extension on 1 OpenCart website, for as long as you like.

Licenses are active for 1 year from the date of purchase. An active license is required in order to get updates and support for OMFramework. After 1 year, you can re-activate your license, if you wish. The cost of re-activation is the license price. You don’t have to re-activate your license. It’s absolutely optional.

Software Updates

Updates are included for free for 1 year. If you have an active license, you will receive updates via email.

Support services

Technical support is provided up to 1 year after the purchase date. If you wish to receive support after the 1 year mark, you must re-activate your license.

Installation

Installation and initial setup of OMFramework is provided for free to all of our customers.

Custom mobile site design

Usually, we are able to help with any simple customization requests — changing the colours of certain elements, adding banners, links, custom text, moving items around the page and hiding certain items from the mobile site. However, custom design of the mobile site, from scratch, is outside of our abilities and the scope of our support service.

We reserve the right to change the “Support & Updates Policy” at any point in time without prior notice.

OpenCart Mobile Theme + Extension